Newsletter & Coupon
I received a defective / damaged item, I would like to repair / replace it
I received an item with a damaged / missing part, I would like to order the spare part
I received a wrong item, different from the one I ordered
I would like to order a spare part
My digital model suddenly stopped working
The sound decoder no longer emits any sound
How can I reset a decoder?
The sound decoder has a crackling sound
The engine idles and the locomotive does not move
The locomotive moves in a little fluid way
I followed your instructions but I couldn’t solve the problem, can I send the item for assistance?