Oversized items, such as flexible tracks and turf, which would not fit in a standard package, are always packaged and shipped separately.
The labels on both packages specify "PACKAGES 1/2" and "PACKAGES 2/2," and the tracking information indicates "Package List for Multi-Package Shipment."
Sometimes the courier delivers the main package first, followed by the second package.
Therefore, if you have received a partial delivery, simply monitor the tracking and wait for the second package to be delivered.